Mustion Linna

Data privacy policy

  1. Data Controller

Name: Oy Svartå Gård Ab / Mustion Linna

Address: Hållsnäsintie 89, 10360 Mustio (Raasepori)

Phone numbers:
Sales Service: 044 047 0780
Reception: 044 047 0781

Email: info@mustionlinna.fi

Website: www.mustionlinna.fi

2. Contact persons regarding the register


Taina Sillander, CEO, Oy Svartå Gård Ab / Mustion Linna

Email: taina.sillander@mustionlinna.fi
Phone: 044 3623 276

Jutta Lappalainen, HR & Finance, Head of Housekeeping Department, Oy Svartå Gård Ab / MustioManor
Email: jutta.korhonen@mustionlinna.fi
Phone: 044 047 0780 Sales Service

  1. Name of the Registry

Mustio Manor Customer and Company Registry

  1. Purpose of Data Processing

The data in the customer and company registry is used for managing, maintaining, and developing customer relationships, conducting statistical and market research, providing and delivering services, planning and developing business operations, as well as communication and marketing of Oy Svartå Gård Ab / Mustion Linna services.

  1. Content of the Registry

For private customers: The following data is available to the staff of Mustion Linna, if available:
Name
Affiliations with companies, development projects, or organizations
Date of birth
Gender
Municipality and country of residence
Native language
Contact information (email, address, phone numbers, fax, e-invoice address)
Feedback and complaint data
Written invoices and their payment status
Products and services provided
Documents and email communications provided by the customer
Participation in events organized by Oy Svartå Gård Ab / Mustion Linna
Marketing communications sent to the customer and contact information
Social security number (if absolutely necessary for the customer relationship)

For companies: The following data is available to the staff of Mustion Linna, if available:
Company name
Address
Business ID (Y-tunnus)
Industry and possible product and service descriptions
Email address
Phone number
Number of employees
Revenue category
Service usage information, such as service usage details
Customer feedback: customer satisfaction data, comments on the controller's services, and other information obtained with the customer's consent
Possible invoicing and collection-related information

  1. Sources sccording to norms

The registry is updated with data collected from customers during the customer relationship. Company information is collected, stored, and updated from the Trade Register. Data is also collected and updated from public websites of companies, emails received, forms on the websites of Oy Svartå Gård Ab / Mustio Manor and its partners and various customer, fair, and marketing events. Company and personal data may also be collected, stored, and updated from the Population Register Center and other registries that provide address, update, and similar services.

  1. Regulated handovers of information

Customer data is not disclosed to third parties for their use without the customer's consent. Data may be transferred to third parties for marketing purposes by Mustio Manor and for the needs of partners if required by a customer relationship or customer event. Third parties may access the data only for the purpose of system maintenance, and they are required to maintain confidentiality; access rights to the data are not granted to third parties for other purposes.

Company data may be disclosed according to the Trade Register, such as the company identifier and contact details like business ID, company name, possible subsidiary or parallel names, municipality of operation, postal and visiting address, primary industry, and company type. Data provided by the company for disclosure, such as revenue or employee or product and service descriptions, may also be disclosed.

The registry's data may be forwarded for tasks related to payment services, data processing, or similar tasks commissioned by the data controller.

  1. Transfer of Data Outside the EU or EEA

Data is not transferred outside the EU or EEA.

  1. Principles of Data Protection

Data is stored in secured systems, such as Hotelinx Cloud and Procountor, which are password-protected. Customized user credentials are provided only to the personnel of Oy Svartå Gård Ab / Mustion Linna according to the scope and necessity of their tasks. Additionally, data is stored on network drive services intended for the use of Oy Svartå Gård Ab / Mustion Linna staff, which are also password-protected according to task scope and necessity. Oy Svartå Gård Ab / Mustion Linna has the right to use and disclose registered address data for direct marketing, remote sales, and other forms of direct marketing, as well as for market and opinion research unless the customer opts out. The customer can opt out by contacting the provided contact information.

  1. Rights of the Registerar

The registered person has the right to:

  • Access their data
  • Know the retention period of their data or criteria for determining it
  • Request correction or deletion of data
  • Request restriction of processing or object to processing
  • Transfer data from one system to another
  • Withdraw consent if processing is based on consent
  • Know whether the provision of personal data is a legal or contractual requirement, or if the registered person is obligated to provide such data, and the consequences of not providing the data
  • File a complaint with the supervisory authority

Requests and inquiries should be made in writing and addressed to the registrarr by email with the subject "Customer Data Register / Taina Sillander" at info@mustionlinna.fi or by mail to: Taina Sillander, Oy Svartå Gård Ab / Mustio Manor, Hållsnäsintie 89, 10360 Mustio.

Explore our rooms and book a room now!
Show on the map